# @Ledger_Support: Investigating fund losses from Ledger devices bought from resel

Source: https://x.com/Ledger_Support/status/2108551100613714002

Ledger is investigating reports of loss of funds from users in South East Asia who purchased products from a reseller named CryptoBillis. As a precaution, and pending the results of our investigation, we have asked CryptoBilis to pause all sales and shipments of Ledger devices. We recommend Ledger users who purchased from this reseller in the last 90 days to not initiate set up if you have not done so yet. If you have set up your Ledger device, consider moving assets to a new Ledger signer (with new seed). We will continue to inform customers of updates as the investigation progresses.

Reach out to Ledger customer support through official channels with any questions: https://support.ledger.com/