GenAI's adoption puzzle

GenAI adoption looks fast at 30% in two years, but its low daily-use ratio raises doubts about whether the technology is as transformative as it seems. The comparison with PCs, the web and smartphones is skewed, since ChatGPT is just a website that needs no costly device and gets heavy media coverage. Between 5% and 15% of people use it daily, while at least twice as many are familiar with it, yet Sam Altman cites weekly active users, the latest at 1bn globally, rather than daily users. The gap could be a matter of time or of product design, and it is unclear whether the chatbot format suits most people.